How to Shop FAQs

How do I make purchase on StyleLeathers?

Before you start shopping, we recommend that you read our terms and conditions. Once you register on StyleLeathers, you will be able to place an order. For full instructions on how to complete your order, from selection to payment, please visit the How to shop section.

What payment methods does StyleLeathers accept?

StyleLeathers accepts Cash remittance and PayPal.

Which Currency can i buy in?

The currency will be set according to your location and displayed at checkout. Please note that $ always refers to USD or HKD.

How do I know my new item will fit me?

Every item on StyleLeathers has a size guide. Click on the size guide page to view a conversion chart. For a specific size or measurement query, please email us.

How do I know which items are in stock?

All items shown on the website are in stock. However, putting an item in your shopping basket does not reserve it for you.

Are you going to have my size again?

If your size is out of stock, you can email us about the item. You will then be notified by e-mail if your size becomes available.

Will my personal information be kept private?

We guarantee that all personal data will be kept private and confidential, and that we will never give out any of your information without your authorisation. For further details, please see the privacy policy.

Orders & Shipping FAQs

How will I know my order has been received?

After your purchase has been made you will receive a confirmation e-mail. This does not mean that your order has been accepted. Your order will be accepted and dispatched once your credit card and address details have been verified.

Can I cancel my order?

StyleLeathers do not accept cancellations, for any reason, we allow to exchange your order for other style, another size or colour.  You cannot cancel your order, but you may have a store credit for 90 days.

When will I be charged?

If you paid by debit card or PayPal, payment will usually be taken immediately. If you cancel your order before it is processed, we will refund you through your original payment method.

If you paid by credit card, payment will usually be taken once your order is approved and ready for shipping. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period. If you cancel your order before it is processed, we will simply cancel the transaction and there will be no need to process a refund.

Do you ship to my country?

We ship worldwide using DHL Express and UPS.

How long will it be before I receive my order?

Once your payment details have been verified and approved, we will ship your order with the service you have selected. Please refer to our shipping section for more information.

Can I return my order?

We do not offer return and cancellation of orders.

Can I exchange my item?

If you would like to exchange an item, you will need to return the original item and place a new order. You will receive a full refund for the returned item according to our returns policy.